Free merchant tool
How much does one bad review really cost?
Your numbers
Run the scenario.
Use stars and sliders to estimate the visible rating drop before it happens.
The damage
Most owners underestimate how badly one 1-star review can hurt momentum. This panel shows the direct rating impact and what recovery takes.
3 new 1-star reviews drop you from 4.60 to 4.51
Today: 4.60 stars
After bad reviews: 4.51 stars
Rating drop
0.09 stars
Per Google's average formula.
5-stars to recover
27
Consecutive 5-star reviews to return to your prior rating.
Why this matters
Merchants who keep ratings high usually catch complaints privately before customers post publicly.