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support@review-plus.app
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Frequently Asked Questions
How do I get my QR code?expand_more
After completing onboarding, your unique review link is available on your dashboard. QR code generation will be available soon — use the link in the meantime.
How does the customer experience flow work?expand_more
Customers scan your QR code or tap your NFC card. They rate their experience (positive, neutral, or negative). Positive customers get a pre-written Google review to post. Negative/neutral feedback is sent privately to you.
Where do I see customer feedback?expand_more
All feedback appears in your Customers page, accessible from your dashboard. You'll see the sentiment, any details provided, and contact info if the customer shared it.
Can I customise the review template?expand_more
The AI-generated review is personalised based on what the customer says they liked. Custom review templates and full AI configuration are coming in a future update.
How do I update my business information?expand_more
Business profile editing is coming soon. For urgent changes, contact support via the email below.
How do I sign in on a different device?expand_more
Visit review-plus.app and click Sign In. Use the same Google account you registered with to access your dashboard.
Can't find what you're looking for?
Email us at support@review-plus.app and we'll get back to you soon.